Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


38th Annual Convention; Seattle, WA; 2012

Workshop Details

Previous Page


Workshop #W79
CE Offered: PSY/BACB
Managing a Human Service Agency Using Human Performance Technology
Saturday, May 26, 2012
8:00 AM–11:00 AM
308 (Convention Center)
Area: OBM/AUT; Domain: Service Delivery
CE Instructor: Kathleen S. Marshall, M.S.
DONNIE M. STAFF (West Coast Behavioral Consultants, Inc.), SHANE D. ISLEY (West Coast Behavioral Consultants, Inc.), KATHLEEN S. MARSHALL (West Coast Behavioral Consultants, Inc.)
Description: This workshop introduces a comprehensive approach for analyzing and managing the performance of a school, agency, or program as a system. Understanding and appreciating an organization's systemic nature is the key to managing its operations and achieving its organizational goals. In this workshop, participants will be introduced to several tools enlisted from human performance technology (HPT) to help them assess and understand the host of contextual variables operating inside and outside of their organization that might influence the accomplishment of mission related objectives. These tools drive the analysis and design of performance systems that can be maintained by employees within your organization. Well-suited for executive directors, program directors, and staff supervisors, this presentation will show how Optimal's approach to organizational management can be adopted by ABA service provider agencies to improve organization level performance.
Learning Objectives: At the conclusion of this workshop, participants should be able to:

Describe the importance of analyzing and managing your organization as a system

Describe three tools for identifying and assessing the host of contextual variables operating inside and outside of your organization

Describe Optimal's approach to organizational management and how it can significantly improve the quality of services delivered by your agency

Activities: Participants will fill in a relationship map identifying all the components of their organization and complete a strategic planning exercise that requires them to identify/describe the following: a) one or more business results, b) goals that their agency must accomplish to achieve the business result(s), c) how they will achieve these goals, and d) the actions/tasks that must be completed to achieve these goals.
Audience: This workshop is appropriate for executive directors, program directors, and staff supervisors.
Content Area: Methodology
Instruction Level: Intermediate
Keyword(s): Autism Center, Director, Management, OBM



Back to Top
Modifed by Eddie Soh