Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


43rd Annual Convention; Denver, CO; 2017

Event Details

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Panel #446
CE Offered: BACB — 
Analyzing and Improving Complex Employee Behaviors in Human Service Organizations
Monday, May 29, 2017
11:00 AM–11:50 AM
Hyatt Regency, Capitol Ballroom 1-3
Area: OBM/AUT; Domain: Translational
CE Instructor: Nicole Gravina, Ph.D.
Chair: Heather M. McGee (Western Michigan University)
KAREN R. WAGNER (Behavior Services of Brevard, Inc and
HEATHER M. MCGEE (Western Michigan University)
NICOLE GRAVINA (Florida Institute of Technology)

Employees in human service organizations engage in complex behaviors like problem solving, decision making, and leadership skills, on a regular basis (e.g., dealing with difficult employees, managing time and work tasks, and choosing appropriate measurement systems). Despite increased requirements for supervision for BCaBAs and RBTs, the effects are only as good as the supervisors and the systems in which they work. It is the responsibility of supervisors to train, monitor, and manage those behaviors. Although complex behaviors are common and important in human service organizations, they have received little attention in the applied behavior analytic literature. In this panel, strategies for defining, assessing, and intervening on complex employee behaviors in human service organizations will be discussed. Specific examples from research and practice will be provided to illustrate these strategies and systems and processing for supporting them will be discussed. Practical applications and areas for further development and research will also be highlighted.

Instruction Level: Intermediate
Keyword(s): Complex behavior, Human services, Staff performance



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