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Pay For Performance: Lessons From the Field |
Sunday, May 27, 2018 |
8:00 AM–8:50 AM |
Marriott Marquis, Marina Ballroom F |
Area: OBM/PRA; Domain: Service Delivery |
Chair: Barbara R. Bucklin (Ardent Learning, Inc.) |
Discussant: Nicholas Weatherly (Florida Institute of Technology) |
CE Instructor: Nicholas Weatherly, Ph.D. |
Abstract: This symposium will showcase the application of a Pay for Performance Systems in a Class Action Settlement organization and an ABA company. Attendees will learn about the benefits of Pay for Performance and rationale for implementing this type of system, based on data going back several decades. Presenters will walk attendees through this case study illustrating the process steps: initial behavioral systems analysis interviews and recommendations; designing weighted scorecards for the organization, departments, and individuals; collecting data (baseline, measurement, and pay for performance phases); analyzing data and sharing with the relevant departments and individuals; and finally providing coaching and feedback to individuals based on scorecard results. Presenters will also share lessons they learned related to designing, implementing, and sustaining a pay-for-performance system. |
Instruction Level: Intermediate |
Target Audience: Organizational supervisors, managers, or owners; any one who manages employees/staff. |
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Pay for Performance: Lessons From the Field |
Barbara R. Bucklin (Ardent Learning, Inc.), Manuel A. Rodriguez (ABA Technologies, Inc.), TROY HOFFMAN (Simpluris) |
Abstract: This presentation will showcase the application of a Pay for Performance System in a Class Action Settlement organization. Attendees will learn about the benefits of Pay for Performance and rationale for implementing this type of system, based on data going back several decades. Presenters will walk attendees through this case study illustrating the process steps: initial behavioral systems analysis interviews and recommendations; designing weighted scorecards for the organization, departments, and individuals; collecting data (baseline, measurement, and pay for performance phases); analyzing data and sharing with the relevant departments and individuals; and finally providing coaching and feedback to individuals based on scorecard results. Presenters will also share lessons they learned related to designing, implementing, and sustaining a pay-for-performance system. |
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Don't Pay for Time, Pay for Performance: Designing and Implementing an Ethical Pay for Performance System at an ABA Company |
ADAM E. VENTURA (World Evolve, Inc.), Jill M. Hollederer (KGH Consultation & Treatment) |
Abstract: Many companies in the applied behavior analysis (ABA) arena utilize payment structures that focus on completion of billable hours versus incentive based systems that target improved quality and outcomes for their clients. With healthcare costs at an all-time high and an insurance industry poised to change to value-based models of care, the time is now for ABA organizations to move away from time-based pay formats and into the realm of performance-based pay. This talk will chronicle the journey of one ABA company through the development and implementation of a pay for performance system that balances business and financial goals with ethical strategies. The presentation will include details on the initial assessment of the company's performance, identification of performance measures, design of the performance improvement system in accordance with the BACB Professional and Ethical Compliance Code, and implementation challenges and successes. |
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