Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


46th Annual Convention; Washington DC; 2020

Event Details

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Symposium #367
CE Offered: BACB
Business Intelligence 101: Moving Beyond Excel Charts and Tables
Sunday, May 24, 2020
5:00 PM–5:50 PM
Marriott Marquis, Level M4, Independence D
Area: TBA; Domain: Translational
Chair: Melissa L. Olive (Applied Behavioral Strategies LLC)
CE Instructor: Melissa Olive, Ph.D.

Market data forecasts up to 4% average yearly growth of ABA treatment programs up to $2.23 billion by 2022. The Behavior Analyst Certification Board (BACB®) has reported annual demand for individuals credentialed clinicians holding (i.e., BCBA/BCBA-D) certification has to have increased each yearly since 2010, with a 1,942% increase from 2010 to 2018 (2019). Accordingly, business owners and senior-level management need must to be equipped with appropriate tools to make organization-wide decisions. This ‘how-to’ symposium will describe available technology to analyze ABA business data. This includes but is not limited to running queries within data and reports and developing dashboards and other visualizations. This session will also describe how data reporting may be used to create usable dashboards to guide behavior analysts in providing appropriate dosing of therapy to clients, ensuring authorizations are utilized appropriately, and analyzing data regarding therapy cancellations. Finally, this session will also review one organization’s process of completing a business intelligence assessment and utilizing financial data to meet business initiatives for best practice. In the end, data analyzed in these ways may be used to develop business insights that may lead to increased productivity, revenues, and growth for ABA companies.

Instruction Level: Advanced
Keyword(s): Business Data, Business Intelligence, Data Analysis
Target Audience:

Senior level behavior analysts ABA Business Management

Learning Objectives: 1. Participants will describe the importance of business reporting and analyzing those reports for business trends. 2. Participants will describe the role of technology for developing dashboards to be used for data visualization 3. Participants will describe the process of assessing business intelligence. 4. Participants will identify how to use data to inform business practice.
Using Software Such as Pivot Tables, Tableau, and Domo
(Service Delivery)
PAUL W. HEERING (May Institute)
Abstract: Business owners and senior-level management need to be equipped with appropriate tools to inform business decisions. The first presentation will describe technology that may be used to analyze ABA business data. The use of traditional graphing software (Excel) will be contrasted with utilizing business intelligence software (Tableau, Domo, etc.). The capabilities of these software, barriers to implementation (software subscriptions, training costs, etc.), and benefits of each will be discussed. Finally, the presenter will show examples demonstrating key differences between traditional graphing software with business intelligence software.

Using Reporting Functions in Practice Management Software to Create Informative Dashboards

(Service Delivery)
Melissa Olive (Applied Behavioral Strategies LLC), JULIA PELKINGTON (Applied Behavioral Strategies), Colleen DeMello (Applied Behavioral Strategies), Ashley Pizzoferrato (Applied Behavioral Strategies)

In this session, the authors will present sample dashboard data created from reporting within ABA practice management software. The authors will demonstrate how behavior analyst productivity may be tracked as well as how analyses may be conducted related to contract utilization, session cancellation, and human resource management. The authors will describe how data visualization led to agency-wide policy and procedural changes to improve business and client outcomes.

Business Intelligence Assessment and Results
(Service Delivery)
IVY M CHONG (May Institute), Arjun Baradwaj (CapTech Consulting)
Abstract: In this session, the presenter will describe her program’s recent business intelligence assessment conducted by an external consulting group (i.e., CapTech Consulting). The author will present the results from the BI assessment and how those results were used to improve clinical practices. As behavior analysts, we use data to inform practice. In the same way, aggregate information and innovative data visualization results in improved business performance.



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