Association for Behavior Analysis International

The Association for Behavior Analysis International® (ABAI) is a nonprofit membership organization with the mission to contribute to the well-being of society by developing, enhancing, and supporting the growth and vitality of the science of behavior analysis through research, education, and practice.


46th Annual Convention; Online; 2020

Event Details

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Paper Session #107
Managing Staff and Clients Spanning a Large Geographic Area
Saturday, May 23, 2020
4:30 PM–4:50 PM
Area: OBM
Chair: Megan Borlase (Lojic Institute and University of New England)

Managing Staff and Clients Spanning a Large Geographic Area

Domain: Service Delivery
MEGAN BORLASE (Lojic Institute and University of New England)

In areas where behaviour analytic services are limited it can be necessary to step beyond the standard practice of office based services or work from home services where all staff are based out of company offices. In Australia our company has taken a work from home approach across two states to try and meet the large demand for quality behaviour services. This leads to many challenges for our clinical staff and managers in ensuring quality supervision, quality services, and managing the social needs of staff who are typically isolated from their team mates. This paper reviews the typical challenges we have faced as an organisation, the feedback strategies we have implemented, and the specific strategies that we have used to address the feedback we’ve received from staff.




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