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Improving Data Collection and Employee Performance in Health and Human Service Settings |
Monday, May 27, 2013 |
10:30 AM–11:50 AM |
101 E (Convention Center) |
Area: OBM/PRA; Domain: Applied Research |
Chair: Heather M. McGee (Western Michigan University) |
Discussant: Heather M. McGee (Western Michigan University) |
CE Instructor: Heather M. McGee, Ph.D. |
Abstract: When working in human service settings, it is essential that we maintain stringent data collection and treatment integrity practices in addition to demonstrating socially significant behavior change. This symposium will present three studies that assessed both employee compliance/engagement and treatment and data collection integrity. The first study assessed whether manipulating the response effort associated with data collection has an effect on the accuracy of data collection. The second study assessed overt and covert data collection during a lottery incentive intervention for hand washing. The third study assessed a multi-component staff management system in three residential group homes for adults with disabilities to examine if it would increase consumer engagement in leisure activities and additionally assessed treatment integrity of the staff management system. |
Keyword(s): Consumer Engagement, data collection, Hand hygiene, treatment integrity |
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The Effects of Altering Response Effort During Data Collection on Observer Accuracy: Data Collection Procedures on Hand Hygiene Compliance |
KRISTA HINZ (Western Michigan University), Heather M. McGee (Western Michigan University) |
Abstract: When dealing with human observers and error, tight control in data collection and methodology is essential for accurate representation of compliance. Although observational studies are popular, little has been done to study the integrity of human observers and the data collection process. Incomplete analysis of data collection integrity threatens functional findings, leading to problematic interpretation and decreased replication. The purpose of the current study assesses whether manipulating the response effort associated with data collection has an effect on the accuracy of data collection. Participants of the study were undergraduate psychology students at a Midwestern university who were enrolled in an undergraduate I/O practicum that took place at a local hospital. To examine and counterbalance the effects of manipulating response effort, an ABAB/BABA design was implemented across two semesters. Initial results from visual inspection of the data demonstrate that with the exception of change between phase one and two during the first semester, all subsequent phases in the first semester and all phases in the second semester generated a visually salient change in data collection behavior when response effort was manipulated. Despite visual changes in the data, statistics failed to demonstrate a generalizable effect. |
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When Big Brother Leaves: Covert Data Collection During a Lottery Incentive Intervention for Hand Washing |
SIGURDUR OLI SIGURDSSON (University of Maryland Baltimore County), Samantha Hardesty (Kennedy Krieger Institute), Lynn G. Bowman (Kennedy Krieger Institute), Louis P. Hagopian (Kennedy Krieger Institute) |
Abstract: : Data were collected on hand washing compliance in an inpatient treatment program for children with destructive behavior disorders while a lottery incentive intervention for hand washing was in place. Under the lottery intervention, supervisors entered the names of staff observed complying with the unit's hand washing policy into a drawing. Although data collected overtly suggested that compliance rates were high during the incentive phase, compliance rates were significantly lower during covert observations. The implications of these data for hand washing interventions, and OBM interventions in general, will be discussed. |
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Implementation of a Staff Management System to Increase Consumer Engagement in Group Homes |
JEANA L. KOERBER (Western Michigan University), Alyce M. Dickinson (Western Michigan University) |
Abstract: A multi-component staff management system was implemented in three residential group homes for adults with disabilities to examine if it would increase consumer (resident) engagement in leisure activities. The study was a non-concurrent and concurrent multiple baseline design across homes. Participants included consumers who live in the home and the direct care staff (DCS) who work with them: a total of 48 participants. Sessions were an hour in length and occurred twice a day, Monday-Friday. The study lasted approximately 16 weeks in each group home. There were four phases: (phase A) baseline assessment of consumer engagement and affect/pleasure by researchers, (phase A) supervisor walk-arounds and continued assessment of consumer engagement and affect/pleasure by researchers, (phase B) implementation of the staff management system, with a consumer check-in procedure as its foundation, and (phase C) addition of more individualized, immediate DCS feedback from their supervisors. Researchers collected data on consumer engagement, activity choices and consumer affect throughout the study. Treatment integrity data was collected during phases B and C to assess staff performance. A pilot study was conducted to first assess the feasibility and effectiveness of the procedures in one group home, implementing all phases. The results showed an increase in consumer engagement during Phases B and Phases C. |
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