| Abstract: Comprehensive Applied Behavior Analysis relies on the use of a tiered-service delivery model which includes a team of highly trained clinicians necessary for the treatment of a single patient. To ensure adequate staffing and minimize service disruptions, organizations must attract, train, and retain staff. Turnover rates for Registered Behavior Technicians (RBTs) have been reported by some providers to be as high as 75% (Molko, 2018). Turnover at the RBT level impacts patient’s access to stability, BCBA’s training time, and financial cost related to onboarding new staff. One factor impacting retention is burnout, or exhaustion accompanied by decreased motivation. To establish value for maintained employment, a level system was developed that clearly depicts the benefits available at various points within the RBT’s career. These levels enhance visibility of seniority, offer ongoing and targeted training, reinforce the key performance indicators of the position, and provide peer mentorship. This presentation will describe how the level system was implemented systematically across the organization with emphasis on the establishment of a peer mentorship model. |